Reference

Fund Your Account, Cash Out Fast

pook banking runs on bKash, Nagad and Rocket — the three wallets already on your phone. Open your cashier, pick your wallet, confirm your PIN, and your balance moves without delay. Availability depends on local law and eligible regions.

bKash depositsNagad transfersRocket paymentsfast withdrawalssecure verification
See the lobby Read FAQ
pook Fund Your Account, Cash Out Fast
pook Verify Your pook Account

Verify Your pook Account

Account verification is how we keep your balance yours. Without it, anyone who accessed your account could attempt a withdrawal — verification closes that door. The process asks for a copy of a valid national ID and confirmation that the mobile wallet number on your account matches the one registered to your name. Upload clear photos through the verification tab in account

settings. Our team reviews documents and confirms status by notification. A verified account also unlocks full withdrawal access and removes deposit-review holds that sometimes apply to new accounts.

  • Step 1 — Go to account settings — Find the verification section inside your pook account settings panel.
  • Step 2 — Upload your national ID — Submit a clear front-and-back photo of your valid national identity document.
  • Step 3 — Confirm wallet ownership — Check that your bKash, Nagad or Rocket number matches the one saved to your account.
  • Step 4 — Await confirmation — Our team reviews your documents and sends a notification once your account is fully verified.
pook Withdraw Funds Back to Your Wallet

Withdraw Funds Back to Your Wallet

When you want your winnings out, head to the cashier and select withdrawal. You pick the wallet — bKash, Nagad or Rocket — enter the amount, and confirm. pook routes the payment back to the same wallet number linked to your account, so there is no confusion about where funds land. Before your first withdrawal is processed, account verification must be complete;

this protects your balance from ending up in the wrong hands. Once verified, each subsequent withdrawal follows the same short path: cashier, wallet choice, amount, done.

  • Step 1 — Open cashier for withdrawal — Log in, tap the cashier, then select the withdrawal tab.
  • Step 2 — Pick your payout wallet — Choose bKash, Nagad or Rocket — the one registered to your pook account.
  • Step 3 — Enter amount and verify — Type the withdrawal amount and complete any identity check prompted by the system.
  • Step 4 — Confirm and track — Submit the request and monitor your wallet app for the incoming transfer notification.
pook Deposit into Your pook Account

Deposit into Your pook Account

Adding money to your pook account takes a few taps on the same wallet app you already use for daily transfers. Open the cashier from the lobby, choose bKash, Nagad or Rocket, and you will see the exact account number to send to — no guessing, no middleman. Enter the amount, confirm with your wallet PIN, and the balance shows up on

your pook account. Players in Chittagong and across Bangladesh use this path dozens of times a day. Keep the transaction reference visible in case support needs it.

  • Step 1 — Open the cashier — Log in to pook and tap the cashier icon at the top of the lobby page.
  • Step 2 — Choose your wallet — Select bKash, Nagad or Rocket from the deposit screen — whichever app is on your phone.
  • Step 3 — Send from your wallet app — Open your wallet app, send to the account number shown on screen, and confirm with your PIN.
  • Step 4 — Balance updates — Return to pook and your deposit balance reflects once the wallet confirms the transfer.

Payment Methods on pook

All three major Bangladesh mobile wallets are supported on pook — bKash, Nagad and Rocket. Each works for both deposits and withdrawals. You link your wallet number during registration so the cashier always knows where to send funds. No card details, no bank forms. Just the wallet app already on your phone, the same one you use for everything else.

bKash

Deposit and withdraw using your bKash wallet number linked to your pook account — works on any Android or iOS device.

Nagad

Nagad transfers connect directly to the cashier; send from the Nagad app and funds reflect on your pook balance.

Rocket

Rocket payments are accepted for both deposit and cashout — enter the Rocket number registered to your account.

Common pook Banking Questions

These are the questions we hear most often about the pook cashier — from first deposits to delayed transactions. If your question is not here, our support team is reachable through the help icon inside your account.

bKash, Nagad and Rocket are all supported. Open the cashier, select your wallet, and follow the payment steps shown on screen.

Minimum deposit amounts are shown inside the cashier when you select your wallet. We keep them low so most standard transfers qualify without issue.

Check that your wallet app shows a completed transaction. If it does and your balance has not updated after a few minutes, contact support with the transaction reference.

Withdrawals go to the wallet number registered on your pook account. To change that number, complete identity verification first through account settings.

A valid national ID — front and back — plus confirmation that your registered wallet number matches the ID name. Upload both through the verification tab.

First confirm your verification is complete. Then check the cashier for any pending status notice. If nothing resolves it, reach support through the in-account help channel.
Reference

Pook Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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